Privacy policy

1. Information We Collect

Personal Information
Name, email address, phone number, job title, and company details when you create an account, use the Credelit platform, or contact us.

Business & Project Data
Information uploaded by you or your organisation in connection with construction finance activities, including loan applications, budgets, drawdown requests, project documentation, and related records.

Usage Data
Information about how the platform is accessed and used, including log files, device information, browser type, and activity within Credelit.

Cookies & Tracking Technologies
We use cookies and similar technologies to support platform functionality, improve user experience, and analyse usage patterns.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Credelit platform

• Enable construction loan applications, drawdowns, and project tracking

• Improve platform performance, features, and usability

• Monitor security, prevent misuse, and ensure system integrity

• Comply with applicable legal and regulatory obligations

Credelit does not use your data for unrelated advertising purposes.

3. Data Sharing & Disclosure

Within Your Organisation
Data may be shared with authorised users and administrators within your organisation, based on assigned roles and permissions.

Service Providers
We may share data with trusted third‑party service providers (such as hosting, analytics, or technical support providers) under strict confidentiality and security obligations.

Legal Requirements
We may disclose information where required by law, regulation, or lawful request by authorities.

No Sale of Data
Credelit does not sell personal or business data to third parties.

4. Data Security

Credelit applies appropriate technical and organisational measures, including encryption, access controls, and monitoring, to protect your data.

While we take security seriously, no system or method of data transmission over the internet can be guaranteed to be completely secure.

5. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your personal data

• Opt out of non‑essential communications

Requests can be made by contacting us using the details below.

6. Data Retention

We retain personal and business data only for as long as necessary to provide our services, meet contractual obligations, or comply with legal and regulatory requirements.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.